Shipping Policy

DELIVERY TIME FRAME
USA
Standard Secured Shipping & Insurance takes 10 - 25 Working Days for delivery (IF YOUR ITEM IS IN STOCK)

CANADA , AUSTRALIA & New Zealand
Standard Secured Shipping & Insurance takes 10 - 25 Working Days for delivery (IF YOUR ITEM IS IN STOCK)

U.K & EU
Standard Secured Shipping & Insurance takes 10 - 25 Working Days for delivery (IF YOUR ITEM IS IN STOCK)

Others Countries
Standard Secured Shipping & Insurance takes 10 - 25 Working Days for delivery (IF YOUR ITEM IS IN STOCK)

except Saturdays, Sunday and holidays
Some product may be shipped out separately and arrive on different time because we have warehouse from different location.
Check the product page for delivery time frame of the product.


Please email us at TOPONEONLINE19@gmail.com, if you require tracking number.




HANDLING TIME
Due to the high volume of orders we are receiving, your shipment may take longer than usual. Rest assured, we are working hard to get everything out ASAP. It usually takes 2 - 10 working days to process the orders. We know this may be frustrating, to wait longer than expected for your order, but the one thing we don’t want to do is sacrifice the quality of our products. Thanks for understanding.



CHANGES REQUEST
If you need to make changes to your order, please email us within 12 hours of placing your order and we will be happy to make the required changes. If your order has already been shipped, we will not be able to change it. Please make sure to check you have selected the right size and color to avoid disappointment. Please email us at TOPONEONLINE19@gmail.com for changes request. 

CANCEL REQUEST
If you need to cancel your order, please email us within 12 hours of placing your order and we will be happy to make cancellation.If your order has already been shipped we will not be able to cancel it. Please email us at TOPONEONLINE19@gmail.com for changes request.